I want to let people know about this app, especially for those people who suffer from social anxiety where telephone communications might be triggering or uncomfortable.
It’s called “TalkTo” and is available for iOs devices for FREE here and is also available in Google Play for Android devices! Essentially, it allows you to ask businesses questions by sending a text message instead of calling. For businesses that aren’t set up to answer a text message or an email (it will try to send it either way) a TalkTo agent will make the call FOR you, and then will text you back with the company’s response.
I have used this app to make reservations, check for stock, check store hours, and more. Certain businesses will have a higher response time than others but if you ask ahead of time then you won’t have a problem. I sent a restaurant a question this afternoon (see picture) and i had a response within 15 minutes.
Give it a try!